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India fines Ola Rs 10 lakh for misleading payment prompts

Indian authorities have imposed a Rs 10 lakh fine on ride-hailing platform Ola over deceptive pre-ride payment prompts.

The Business Standard ยท 13 November 2026, 2:55 PM

Ride-hailing service Ola has been fined Rs 10 lakh by Indian authorities for displaying misleading payment prompts to users. The regulatory body noted that these messages appeared while the application was searching for a driver, positioned directly above preset payment amounts.