DPDC clarifies prepaid meter policies and billing concerns
DPDC has assured that prepaid electricity connections will not be cut during holidays or overnight hours.
The Business Standard31 August 2026, 4:45 PM0 readsAMP
The Dhaka Power Distribution Company (DPDC) has confirmed that prepaid meter customers will not face service disconnections during holidays or designated overnight 'friendly hours.' To streamline the process and remove the necessity for physical recharge tokens, the utility provider is currently rolling out online-enabled meters. Customers are encouraged to contact the helpline at 16116 for any assistance or inquiries regarding their accounts.
